Group energy & climate change policy
Go-Ahead and its operating companies are committed to providing public transport services that meet our passengers’ needs now and in the future. Public transport plays a key role in reducing the UK’s carbon footprint by providing an alternative to the use of private cars and reducing the environmental impact of transport.
We pride ourselves on our customer service, punctuality and ease of use. All unilink services operate dual door vehicles. It's not just our buses that are easy to use and accessible for all, our website is too as it features technology which helps the visually impaired. The software can also translate into many different languages.
All buses are low floor and easy access - and we have spaces available for wheelchair users. Our friendly drivers are always happy to assist. In the absence of national guidance, we can only carry mobility scooters below a certain size on our easy-access buses.
We pride ourselves on our customer service, on regular basis we get feedback from independant mystery travellers who use our buses and score our services. Unilink staff and services frequently get over 90% on customer service.
A number of ticket options are available to make travel easy and affordable, from standard single and dayrider tickets to period and academic passes available on our key smartcard.
Unilink are always keen to hear your comments or queries, so please feel free to contact us for more information or to discuss our services.
Unilink is part of Go South Coast whose mean gender pay gap for 2017 is 0.6% (or 7p) which is substantially lower than the 17.4% national average. Read the entire report on the Go-Ahead Group website below:
our travel advisors are here to help
0900 - 1600 term time
0930 - 1400 vacation time
023 8059 5974